Questions & Answers
Everything you need to know about ordering from Brevien — from coffee and collections to shipping and returns.
Brevien Coffee™ is an independent family atelier with operations based in Orlando and Miami, Florida. We source exceptional coffees, teas, and thoughtfully selected objects designed to elevate everyday rituals through quality, craftsmanship, and timeless design.
We carefully source coffees from respected coffee-growing regions. Our current collection features single-origin coffees from Brazil and Colombia, and we plan to introduce additional origins over time while rotating selected coffees and teas throughout the year.
Yes. Our coffee is roasted specifically for fulfillment rather than sitting on retail shelves for extended periods. After roasting, it is packaged, shipped to us, carefully prepared with your order, and sent to your door as quickly as possible to preserve freshness and flavor.
Most Brevien Coffee™ orders are prepared and shipped from our Miami, Florida fulfillment location.
Some Brevien Coffee™ products are made to order or require different preparation times. When your order contains items that are completed on different schedules, they may be shipped separately so available products aren't unnecessarily delayed.
We currently ship throughout the United States. Shipping rates are calculated in real time by USPS and UPS based on your delivery address and are displayed in your cart before checkout.
We gladly accept returns and exchanges for eligible products within 30 days of delivery. Some items, including opened consumables and made-to-order products, are not eligible for return. To begin a return, simply submit a request using your order number and email address — no account required. For complete information, including eligibility, exceptions, and return instructions, please see our Returns & Exchanges page.
No. Guest checkout is available for every order. Payments are processed through a secure SSL-encrypted (HTTPS) connection, and we accept Visa, Mastercard, American Express, Apple Pay, and Google Pay.
Many of our collections — including sculptures, bags, apparel, and selected handcrafted products — are made to order. This allows us to focus on quality, craftsmanship, and thoughtful production while reducing unnecessary waste.
Brevien Coffee™ is built around seasonal collections rather than permanent catalogs. Throughout the year, we introduce new coffees, teas, colors, designs, and handcrafted pieces while retiring others, allowing The Archive to continually evolve.
Orders may be modified or canceled before production begins. Once coffee has been roasted or a made-to-order item has entered production, we may no longer be able to make changes.
Every shipment receives a tracking number by email as soon as it leaves our fulfillment center. You can also check your order status using your order number and email address to see whether your order has been Received, In Production, Shipped, or Delivered.